Order early to ensure Holiday delivery! Orders placed by Nov. 25th can be scheduled to ship at a later date. Call or email with instructions.
We have a 30-day return policy for non-food items only. We do not accept returns on food items. Please contact us at info@hammondspretzels.com or 717-392-7532 to discuss any issues with your order.
Please note that returns will need to be sent to the following address:
716 S. West End Avenue, Lancaster, PA, 17603, United States
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please be aware that there can be variations in the salt amount and/or color of our pretzels and that breakage can occur during shipping. We do not offer full refunds based on these issues. However please contact us with any questions or concerns at info@hammondspretzels.com or 717-392-7532.Exchanges
Exchanges are available for non-food purchases only. Please contact us info@hammondspretzels.com or 717-392-7532 to discuss an exchange.Refunds
We fully stand behind our product and will refund or replace orders that were filled incorrectly or if there is a problem with an order. Please be aware that there can be variations in the salt amount and/or color of our pretzels and that breakage can occur during shipping. We do not offer full refunds based on these issues. However, please contact us with any questions or concerns at info@hammondspretzels.com or 717-392-7532.
